Customer Relationship Management


While it is important to keep the existing customers, encourage ex-customers to buy company products and services again, and find new ones, it is also important to maximize customer profits and minimize bad collections by making necessary analyses.

Crossborder regards Customer Relationship Management as a customer-focused process and shares its experiences in this whole process, which begins with targeting correct customers and ends with collection from loyal and lucrative customers who make their payments regularly, with you.

Identifying Target Customers

  • Identifying Target Customers
  • Correct Distribution Channels
  • Distribution Channel Variety
  • Marketing Plans

Methods For Increasing Sales

  • Finding New Customers
  • Keeping Existing Customers
  • Customer Visits And Documentation
  • Follow Up Processes
  • Sales Meetings
  • Effective Advertisement

Customer Credibility Analysis

  • Credit Committee Formation
  • Customer Analysis Check List Forms

Profitable Customers

  • Customer Profitability
  • Product Profitability
  • Sales Profitability
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